Refund policy

Return and Refund Policy 

Effective for All Orders

🚫 No Cancellations. No Refunds. Store Credit Only. No Exceptions.

Physical Products

  • Store credit or exchanges only; no refunds will be issued for physical merchandise.

  • Items must be returned within 7 calendar days of delivery to qualify for full store credit or exchange.

  • Items returned after 7 days but within 14 days will incur a 30% restocking fee.

  • Items returned after 14 days will not be accepted and will be returned to you at your expense via PayPal.

  • Returned items must be unworn, unwashed, undamaged, unused, and in their original packaging with tags intact.

  • Shipping fees, taxes, and discounts are excluded from store credit amounts.

  • Store credit will be issued within 10 business days after the return is received and approved.

Digital Products & Services

No refunds or exchanges are offered for:

  • Courses

  • Webinars

  • Memberships

  • Consultations

  • Digital downloads

  • eBooks

No exceptions.

Return & Exchange Eligibility

  • “Items must be postmarked within 7 calendar days of delivery for full credit or exchange.”
    You have 7 days after you receive the item to send it back (the postmark date on the return package counts). If you send it back within this time, you can get a full refund or exchange.

  • “Items postmarked after 14 calendar days are ineligible for return.”
    If you send the item back after 14 days from delivery, they won’t accept the return at all.

  • “Unapproved returns will be treated as refused and returned at the customer’s expense.”
    If you try to return something without their approval (like a return authorization), they will not accept it. Instead, they’ll send it back to you, and you’ll have to pay for that shipping.

  • “Customers are responsible for all return shipping costs unless the item is defective or there was an error on RedevelopHER’s part.”
    You have to pay to send items back unless the product was faulty or RedevelopHER made a mistake (e.g., sent the wrong item).

  • “Shipping fees are non-refundable unless the item was defective or shipped incorrectly.”
    You won’t get your original shipping cost refunded unless the item had a problem or they sent you the wrong product.

How to Request a Return or Exchange

Email: support@redevelopHER.shop

Include:

  • Your order number

  • Email used for purchase

  • Reason for return/exchange

We’ll respond with one of the following:

  • Approval + required return form

  • Decline with explanation

Important: The return window begins once we approve your return request.

Ship Returns To

RedevelopHER, LLC
476 Riverside Suite 653
Jacksonville, FL 32202

What to Include with Your Return

  • Order number or receipt

  • Completed return/exchange form (provided after approval)

  • If exchanging: indicate desired size and color

Note: Exchange items must be of equal or lesser value. Any difference will be issued as store credit (shipping costs excluded).

Condition Requirements

Items must be returned:

  • In original, unused condition

  • With all original tags and packaging

  • Free from makeup, deodorant, or other marks

  • Stationery and wellness products must be unopened to be eligible

Final Sale Items

  • ALL sales are final.

  • Items marked “Final Sale” or heavily discounted cannot be returned or exchanged.

  • No exceptions.

After Your Return is Received

  • We’ll send an email confirmation.

  • Please allow 3–10 business days for processing.

  • Store credit confirmation will be sent once approved.