Shipping policy

SHIPPING POLICY 

Shipping Information

  • Our team works diligently to ship all orders as quickly as possible.

  • Orders are shipped via standard mail and typically arrive within 3-5 business days, depending on your local postal service.

  • We understand the excitement of receiving your RedevelopHER essentials and strive to expedite your order.

Important Notes

  • RedevelopHER is not responsible for delays caused by USPS, UPS, DHL, or other carriers, especially during high-volume holiday seasons (Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day, and New Year’s Day).

  • Items purchased with estimated shipping dates or pre-orders are subject to varying shipping times as noted in the product description and our Pre-Order Policy (please review before purchase).

  • We do not ship on Saturdays, Sundays, or public holidays. Our office, warehouse, and couriers are unavailable during these times.

Order Processing

  • Orders placed on holidays or after cut-off times will be processed the following business day.

  • Please allow extra time for delivery during peak seasons to avoid disappointment.

  • Once your payment is verified, orders typically ship within 1-3 business days (excluding weekends and holidays).

  • Due to ongoing COVID-19 impacts, current processing times may extend to 1-5 business days.

  • You will receive an email notification with tracking information once your order ships.

Shipping Rates

  • Standard Shipping (3-5 Business Days): $9.95

  • Free Standard Shipping on orders over $200 (3-7 Business Days)

Missing Your Order?

If your package is missing:

  1. File a claim with USPS or the carrier handling your shipment.

  2. File a police report if necessary.

  3. Wait for the carrier’s investigation results.

Important: RedevelopHER is not responsible for lost or stolen packages once marked as delivered by UPS, USPS, or DHL. Customers assume responsibility once a tracking number is issued.

Shipping Address Accuracy

Please double-check your shipping information before submitting your order, as it cannot be updated once tracking is assigned.

Return to Sender

If your order is returned as "Unclaimed," "Unable to Forward," or "Return to Sender," we will contact you to confirm your address for reshipping.

  • A $15 re-shipping fee applies for these orders.

  • You will receive a PayPal invoice for this cost.

Return Shipping

Customers are responsible for all return shipping costs unless the item was defective or shipped incorrectly.